Unfair Business Policy

on the 8th November 2019 I was at the SHELL my car broke down I had to wait for a recovery service. Also, I informed the person who was behind the counter. Later on Euro Car Park has issued me a Fixed Penalty Charge Notice. I made an appeal to Euro Car park with a copy of the text from recovery people they refused and asked me to pay the charge. I went as a customer I feel that their greed is high. I went to shell white chapel and had word with the site manager he confirmed to me that he cannot do anything. I am a loyal customer of Shell Since 1987, from today I don't feel comfortable to visit any of the shell stores anymore.

Mostak Askor - 03/12/2019